The HOPE Systems repair team
Quick answer
HOPE Systems Ahmedabad is staffed by five engineers with 11 years of combined workshop history and 14,200+ completed repairs. Credentials include IPC-A-610 Level 3 micro-soldering, BGA rework certification, annual ESD safety renewal, ACE data recovery and ISO 9001 internal audit — board-level success rate 94%.
Repairs completed
In operation since 2015
Certified engineers
Board-level success rate
- DS
Founder & Lead Board-Level Engineer
Divyam Shah
11 years experience · 12,000+ repairs
Divyam founded HOPE Systems in 2015 and has personally repaired 12,000+ laptops. Specialises in the hardest board-level jobs others turn away.
Specialities: Chip-level motherboard repair · MacBook logic board · Liquid-damage revival
- IPC-A-610 Micro-Soldering (Level 3)
- BGA Rework Station Certification
- ESD Safety Certification
- CompTIA A+
- RP
Workshop Team Lead
Ravi Patel
8 years experience · 5,400+ repairs
Ravi runs day-to-day workshop operations — same-day intake, diagnosis and quality-checked delivery.
Specialities: Screen replacement · Battery service · Windows OS
- Lenovo Authorised Technician
- ESD Safety Certification
- NJ
Data Recovery Specialist
Nikhil Joshi
6 years experience · 1,800+ repairs
Nikhil leads our data-recovery lab, partnering with a Class-100 clean room in Mumbai for the toughest cases.
Specialities: HDD head-transplant · SSD chip-off · RAID rebuild
- ACE Data Recovery Certification
- Clean-Room Handling Procedure
- KM
Doorstep Service Engineer
Karan Mehta
4 years experience · 2,600+ repairs
Karan handles our doorstep pickups and on-site AMC visits across Ahmedabad — arrives within 45 minutes.
Specialities: On-site diagnostics · Home Wi-Fi setup · Office AMC visits
- Microsoft MTA — Networking Fundamentals
- ESD Safety Certification
- PS
Lab Manager — Inventory & Quality Control
Pooja Sheth
7 years experience
Pooja owns the intake-to-dispatch checklist. No device leaves the lab without her QC signature, a burn-in log and a warranty card on file.
Specialities: Parts sourcing & authenticity checks · QC sign-off · Warranty administration
- ISO 9001 Internal Auditor
- ESD Safety Certification
Team certification dashboard
Every credential we hold, who holds it, when it was issued and when it must be renewed. ESD certification is renewed annually.
| Certification | Held by | Issuing body | Issued | Valid until |
|---|---|---|---|---|
| IPC-A-610 Micro-Soldering (Level 3) | Divyam Shah | IPC | 2023-04 | 2027-04 |
| BGA Rework Station Certification | Divyam Shah | Quick Rework Academy | 2024-02 | 2027-02 |
| ESD Safety Certification | Divyam Shah | ESD Association (India chapter) | 2026-01 | 2027-01 |
| CompTIA A+ | Divyam Shah | CompTIA | 2016-08 | Lifetime |
| Lenovo Authorised Technician | Ravi Patel | Lenovo | 2022-11 | 2027-11 |
| ESD Safety Certification | Ravi Patel | ESD Association (India chapter) | 2026-01 | 2027-01 |
| ACE Data Recovery Certification | Nikhil Joshi | ACE Data Recovery | 2023-06 | 2027-06 |
| Clean-Room Handling Procedure | Nikhil Joshi | Partner lab (Mumbai) | 2025-03 | 2027-03 |
| Microsoft MTA — Networking Fundamentals | Karan Mehta | Microsoft | 2021-09 | Lifetime |
| ESD Safety Certification | Karan Mehta | ESD Association (India chapter) | 2026-01 | 2027-01 |
| ISO 9001 Internal Auditor | Pooja Sheth | Certification body (India) | 2024-07 | 2027-07 |
| ESD Safety Certification | Pooja Sheth | ESD Association (India chapter) | 2026-01 | 2027-01 |
See the tools these engineers work with on the lab equipment page, or read the founder's full background on the Divyam Shah profile.
Laptop trouble? Fix it in the next hour.
Free diagnosis. No fix, no charge. Free doorstep pickup across Ahmedabad.