Software · Naranpura · 2026-09-09
Lenovo ThinkPad T480 — Malware Removal & OS Rebuild in Naranpura, Ahmedabad
Quick answer
Lenovo ThinkPad T480 (business laptop (8th-gen i5, 14″ FHD)) arrived with: Browser hijacked, ransom banner on boot, files renamed with an unknown extension. Root cause: A commodity ransomware strain delivered via a cracked-software installer, with persistence in scheduled tasks and a run key. Repaired at HOPE Systems Ahmedabad for ₹1,199 in 6 hours, with a 90-day warranty. Success rate for this repair category: 95%.
Device & specification
business laptop (8th-gen i5, 14″ FHD)
Reported symptom
Browser hijacked, ransom banner on boot, files renamed with an unknown extension.
“A pop-up asked me to pay in crypto to unlock my files.”
Diagnostic procedure
- Offline forensic image taken before any cleaning
- Malware family identified from the ransom note and extension
- Backup integrity verified
Root cause analysis
A commodity ransomware strain delivered via a cracked-software installer, with persistence in scheduled tasks and a run key.
Step-by-step repair process
- Drive imaged for evidence and rollback safety
- Offline scan and manual persistence removal
- Clean OS reinstall with genuine licence
- User data restored from the verified image
- Endpoint protection and update policy configured
Parts replaced & costs
| Part | Cost (INR) |
|---|---|
| Genuine OS licence (if required) | ₹0 |
| Total billed (parts + labour) | ₹1,199 |
Quality-control testing
- Full power-cycle test (10 cycles)
- 2-hour stress/burn-in with thermal logging
- Port, Wi-Fi, audio, camera and battery-charge verification
- Final cosmetic clean and screw-torque audit
Customer review
★★★★★
“Malware Removal & OS Rebuild on my Lenovo ThinkPad T480 was handled honestly at HOPE Systems — clear quote before work, free pickup from Naranpura, and it came back working perfectly within the promised 6 hours.”
— Sagar Chauhan, Naranpura
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