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Software · Paldi · 2026-02-17

Lenovo Legion 5 Pro — Malware Removal & OS Rebuild in Paldi, Ahmedabad

Quick answer

Lenovo Legion 5 Pro (gaming laptop (Ryzen 7, RTX 3070)) arrived with: Browser hijacked, ransom banner on boot, files renamed with an unknown extension. Root cause: A commodity ransomware strain delivered via a cracked-software installer, with persistence in scheduled tasks and a run key. Repaired at HOPE Systems Ahmedabad for ₹1,199 in 6 hours, with a 90-day warranty. Success rate for this repair category: 95%.

Device
Lenovo Legion 5 Pro
Total cost
₹1,199
Turnaround
6 hours
Warranty
90 days

Device & specification

gaming laptop (Ryzen 7, RTX 3070)

Reported symptom

Browser hijacked, ransom banner on boot, files renamed with an unknown extension.

“A pop-up asked me to pay in crypto to unlock my files.”

Diagnostic procedure

  1. Offline forensic image taken before any cleaning
  2. Malware family identified from the ransom note and extension
  3. Backup integrity verified

Root cause analysis

A commodity ransomware strain delivered via a cracked-software installer, with persistence in scheduled tasks and a run key.

Step-by-step repair process

  1. Drive imaged for evidence and rollback safety
  2. Offline scan and manual persistence removal
  3. Clean OS reinstall with genuine licence
  4. User data restored from the verified image
  5. Endpoint protection and update policy configured

Parts replaced & costs

PartCost (INR)
Genuine OS licence (if required)₹0
Total billed (parts + labour)₹1,199

Quality-control testing

  • Full power-cycle test (10 cycles)
  • 2-hour stress/burn-in with thermal logging
  • Port, Wi-Fi, audio, camera and battery-charge verification
  • Final cosmetic clean and screw-torque audit

Customer review

★★★★★

“Malware Removal & OS Rebuild on my Lenovo Legion 5 Pro was handled honestly at HOPE Systems — clear quote before work, free pickup from Paldi, and it came back working perfectly within the promised 6 hours.”

— Jignesh Trivedi, Paldi

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