Input · Ambawadi · 2026-02-11
Dell G15 5520 — Keyboard Replacement in Ambawadi, Ahmedabad
Quick answer
Dell G15 5520 (gaming laptop (12th-gen i7, RTX 3060)) arrived with: Multiple dead keys, repeated characters and an intermittently dead trackpad. Root cause: Worn membrane traces in the key matrix plus a cracked FPC ribbon at the fold point. Repaired at HOPE Systems Ahmedabad for ₹2,599 in 2 hours, with a 90-day warranty. Success rate for this repair category: 98%.
Device & specification
gaming laptop (12th-gen i7, RTX 3060)
Reported symptom
Multiple dead keys, repeated characters and an intermittently dead trackpad.
“I've been using an external keyboard for three months — it's time.”
Diagnostic procedure
- Key-matrix test in a hardware keyboard tester
- FPC ribbon inspection under microscope
- Controller line continuity check
Root cause analysis
Worn membrane traces in the key matrix plus a cracked FPC ribbon at the fold point.
Step-by-step repair process
- Palm-rest assembly removed
- New keyboard unit installed with fresh rivets/screws
- Trackpad ribbon reseated and tested
- All keys verified in tester
- Backlight uniformity checked
Parts replaced & costs
| Part | Cost (INR) |
|---|---|
| Replacement keyboard assembly | ₹2,100 |
| Total billed (parts + labour) | ₹2,599 |
Quality-control testing
- Full power-cycle test (10 cycles)
- 2-hour stress/burn-in with thermal logging
- Port, Wi-Fi, audio, camera and battery-charge verification
- Final cosmetic clean and screw-torque audit
Customer review
★★★★★
“Keyboard Replacement on my Dell G15 5520 was handled honestly at HOPE Systems — clear quote before work, free pickup from Ambawadi, and it came back working perfectly within the promised 2 hours.”
— Jignesh Trivedi, Ambawadi
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